Refund policy

Return & Refund Policy

We want you to receive your order in perfect condition. If you receive a product that is damaged, broken, or defective before or during delivery, you may be eligible for a return or replacement.

Damaged or Broken Items

•⁠  ⁠If your product arrives damaged, broken, or defective, you must record a clear, continuous unboxing video while opening the package.
•⁠  ⁠The video should clearly show the package, shipping label, and the condition of the product after opening.
•⁠  ⁠The unboxing video is required as proof to process a return or refund request.
•⁠  ⁠Please contact us with the unboxing video and relevant details within 24 hours of receiving the order.

Damage After Use

We are not responsible for damage caused by misuse, improper handling, accidents, modifications, or normal wear and tear after the product has been used.

If the product was working/undamaged when received and becomes damaged after use, no return or refund will be provided.

Refunds

If your return/refund request is approved, the refund will be processed after the returned product and supporting evidence have been reviewed.

We reserve the right to reject a return or refund request if sufficient proof is not provided or if the damage appears to have occurred after use.

For any questions regarding returns or refunds, please contact our customer support team.